In Santa Barbara, residents have to pay their water bills via standard mail or in person. Just south in Ventura, online payment options are availble 24/7 for a convenience fee.
The City of Ventura even has a website and a Facebook page for it’s users, ” View your water usage and wastewater billing history, whenever it’s convenient for you! For all the latest information from Ventura Water, Like our Facebook page today!”
So why can’t Santa Barbara residents pay their water bills online?
According to one water official, “they’re working on it.”
So drive a car or waste paper. Yet they worry incessantly about plastic bags.
Try interacting with our public servants and you will find out quickly which one of you does the “serving”. There is no incentive for them to streamline the process, as the convolutions of government are what guarantees them their jobs.
expecting anything useful from the city website is wishful thinking
Actually, I’ve found the people in the city hall office that takes the water bill payments to be always pleasant.
Shut up and put it in the mail.